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Ortopedia Tram Hospital, S.L., in application of the regulations in force regarding the protection of personal data, informs that the personal data collected through the forms on the Website: https://www.ortopediatramhospital.com/, are included in the specific automated files of users of the services of Ortopedia Tram Hospital, S.L.

The purpose of the collection and automated processing of personal data is to maintain the commercial relationship and the performance of tasks of information, training, advice and other activities of Ortopedia Tram Hospital, S.L.

These data will only be transferred to those entities that are necessary for the sole purpose of complying with the aforementioned purpose.

Ortopedia Tram Hospital, S.L. adopts the necessary measures to ensure the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing the old LOPD, the new Organic Law 3/2018 of 5 December on Data Protection and Guarantee of Digital Rights (LOPDGDDD).

The user may at any time exercise the rights of access, opposition, rectification, cancellation, limitation and portability recognized in the aforementioned Regulation (EU). The exercise of these rights can be made by the user through email to: info@ortopediatramhospital.com or at the address: Avenida Periodista Rodolfo Salazar, 3, C.P. 03014 – Alicante (Alicante).

The user declares that all the data provided by him/her are true and correct, and undertakes to keep them updated, communicating any changes to Ortopedia Tram Hospital, S.L.



For what purpose will we process your personal data?

In Ortopedia Tram Hospital, S.L., we will treat your personal data collected through the Web Site: https://www.ortopediatramhospital.com/, with the following purposes:

1. Send promotional information electronically.
2. Provide the information requested by the user through the contact form.
We remind you that you can oppose the sending of commercial communications by any means and at any time, by sending an email to the address above.

The fields of these records are mandatory, being impossible to perform the purposes expressed if these data are not provided.

How long will the personal data collected be kept?

The personal data provided will be kept as long as the business relationship is maintained or you do not request its deletion and during the period for which legal responsibilities may arise for the services provided.


The processing of your data is carried out with the following legal bases that legitimize the same:

1. The request for information and/or the contracting of the services of Ortopedia Tram Hospital, S.L., whose terms and conditions will be made available to you in any case, prior to any eventual contracting.
2. The free, specific, informed and unequivocal consent, as we inform you by making available to you this privacy policy, which after reading it, if you agree, you can accept by a statement or a clear affirmative action, such as checking a box provided for that purpose.

In case you do not provide us with your data or you do it in an erroneous or incomplete way, we will not be able to attend your request, being totally impossible to provide you with the requested information or to carry out the contracting of the services.



    The data will not be communicated to any third party outside Ortopedia Tram Hospital, S.L., except under legal obligation.



    In cases where the user includes files with personal data on shared hosting servers, Ortopedia Tram Hospital, S.L. is not responsible for non-compliance by the user of the RGPD.



    Ortopedia Tram Hospital, S.L. is the owner of all copyrights, intellectual and industrial property, “know how” and any other rights related to the contents of the website https://www.ortopediatramhospital.com/ and the services offered therein, as well as the programs necessary for its implementation and related information.

    The reproduction, publication and/or non strictly private use of the contents, total or partial, of the website https://www.ortopediatramhospital.com/ is not allowed without prior written consent.



    The user must respect third party software made available by Ortopedia Tram Hospital, S.L., even if it is free and/or publicly available.

    Ortopedia Tram Hospital, S.L. has the necessary rights of exploitation and intellectual property of the software.

    The user does not acquire any right or license for the contracted service, on the software necessary for the provision of the service, nor on the technical information for monitoring the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only for the duration of the same.

    For any action that exceeds the fulfillment of the contract, the user will need written authorization from Ortopedia Tram Hospital, S.L., and the user is forbidden to access, modify, view the configuration, structure and files of the servers owned by Ortopedia Tram Hospital, S.L., assuming the civil and criminal responsibility derived from any incident that may occur in the servers and security systems as a direct consequence of a negligent or malicious action on their part.



    The use contrary to the legislation on intellectual property of the services provided by Ortopedia Tram Hospital, S.L. is prohibited and, in particular:

    1. The use that is contrary to Spanish law or that infringes the rights of third parties.

    2. The publication or transmission of any content that, in the opinion of Ortopedia Tram Hospital, S.L., is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.

    3. Cracks, program serial numbers or any other content that violates intellectual property rights of third parties.

    4. The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

    5. The use of the domain’s mail server and email addresses for sending unsolicited bulk email.

    The user bears full responsibility for the content of his website, transmitted and stored information, hypertext links, third party claims and legal actions with reference to intellectual property, third party rights and protection of minors.

    The user is responsible with respect to the laws and regulations in force and the rules that have to do with the operation of the online service, e-commerce, copyright, maintenance of public order, as well as universal principles of Internet use.

    The user will indemnify Ortopedia Tram Hospital, S.L. for the expenses generated by the imputation of Ortopedia Tram Hospital, S.L. in any cause whose responsibility is attributable to the user, including fees and expenses of legal defense, even in the case of a non-final judicial decision.



      Ortopedia Tram Hospital, S.L. makes backup copies of the contents hosted on its servers, however, is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the total replacement of data deleted by users, since such data may have been deleted and/or modified during the period of time elapsed since the last backup.

      The services offered, except for specific backup services, do not include the replacement of the contents kept in the backup copies made by Ortopedia Tram Hospital, S.L., when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always with prior acceptance of the user.

      The replacement of deleted data is only included in the price of the service when the loss of the content is due to causes attributable to Ortopedia Tram Hospital, S.L..



      In application of the LSSI. Ortopedia Tram Hospital, S.L. will not send advertising or promotional communications by e-mail or other equivalent means of electronic communication that have not been previously requested or expressly authorized by the recipients thereof.

      In the case of users with whom there is a previous contractual relationship, Ortopedia Tram Hospital, S.L. is authorized to send commercial communications concerning products or services of Ortopedia Tram Hospital, S.L. that are similar to those that were initially contracted with the client.

      In any case, the user, after proving his identity, may request not to receive any more commercial information through the Customer Service channels.

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